Selected Posts
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Letter to Washington State legislators about consumer data privacy bill (SB 5062) »
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Checklist for configuring iPad for regular people »
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DIY 360° review: how I asked colleagues for anonymous feedback about myself »
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Papertrail joins SolarWinds and accelerates growth »
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Taco: Basecamp to Zendesk, all your tasks on one place »
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The elements of a great customer support reply »
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Towards BPM-based "Exercise Radio" stations »
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All Posts »